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Privacy Policy

Effective Date: April 24th, 2025

Last Updated: April 24th, 2025

This Privacy Policy explains how Politeness.ai ("we," "our," or "us") collects, uses, shares, and protects your personal data when you interact with our platform, pledge your support, or make a donation. We are committed to protecting your privacy and handling your data responsibly and transparently in accordance with the General Data Protection Regulation (GDPR) and Belgian data protection laws.

Politeness.ai is operated by Agent§ - Subtile, a Belgian company registered under company number 0891.128.409, with headquarters in 2018 Antwerp.

1. What Personal Data We Collect

We only collect personal data that is necessary for the operation of the Politeness.ai platform:

  • Contact Information: Email address (if you choose to provide it for confirmation or newsletter updates).
  • Pledge Data: Your name (optional), country (optional), and text of your pledge.
  • Donation Information: Amount donated and whether it is recurring (handled via third-party payment processors).
  • Technical Data: IP address, browser type, and basic usage data for analytics and security (anonymized whenever possible).

We do not collect or process sensitive personal data.

2. How We Use Your Data

We use your data for the following purposes:

  • To record and acknowledge your pledge.
  • To process and confirm donations.
  • To provide email communication, if requested (e.g., receipts, updates).
  • To improve our website and services through anonymous analytics.
  • To comply with legal obligations (e.g., financial reporting, fraud prevention).

We do not use your data for automated decision-making or profiling.

3. Legal Basis for Processing

Our data processing is based on one or more of the following legal grounds:

  • Your consent (e.g., when submitting a pledge or signing up for updates).
  • Performance of a contract (e.g., processing a donation).
  • Compliance with a legal obligation (e.g., tax and accounting).
  • Legitimate interest (e.g., platform security, basic analytics).

You may withdraw your consent at any time.

4. How We Share Your Data

We do not sell or rent your data. We only share your data with:

  • Trusted third-party service providers (e.g., payment processors, email platforms), strictly for processing on our behalf and under data protection agreements.
  • Public authorities when required by law (e.g., tax or anti-fraud purposes).

Data is not transferred outside the European Economic Area (EEA) unless appropriate safeguards are in place.

5. Data Retention

We retain personal data only as long as necessary for the purposes stated above:

  • Pledge-related data: up to 2 years after pledge submission.
  • Donation and transaction data: up to 10 years (in line with Belgian tax requirements).
  • Email subscriptions: until you unsubscribe.

6. Your Rights

Under the GDPR, you have the right to:

  • Access your personal data
  • Correct or update inaccurate data
  • Request deletion ("right to be forgotten")
  • Restrict or object to processing
  • Data portability
  • Withdraw your consent at any time

To exercise your rights, please contact us at privacy@politeness.ai

7. Security Measures

We implement appropriate technical and organizational measures to protect your data, including:

  • HTTPS encryption
  • Secure servers and databases
  • Access controls
  • Data minimization and pseudonymization where possible

8. Cookies & Analytics

We use minimal cookies for essential functionality and anonymous analytics. We do not use invasive tracking or third-party advertising cookies.

A full Cookie Policy will be available separately.

9. Contact & Complaints

If you have any questions or concerns about this policy or how your data is handled, contact:

Agent6
Email: privacy@politeness.ai

You also have the right to file a complaint with the Belgian Data Protection Authority.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our operations. We encourage you to review it periodically.